Question 1

How much does it cost to use Its1Ticket?

Accepted Answer

There are no setup fees or monthly subscription fees. We charge a flat fee starting at $0.65 per ticket sold, and we automatically decrease your pricing as a thank you for staying with us. No contracts or long-term agreements are ever required. Your organization can also let fans cover fees at checkout so you keep 100% of the ticket face value.

Question 2

How do I get started selling sports tickets?

Accepted Answer

Sign up for free, create your organization profile, and build your first event. You can be selling tickets to your fans in under 10 minutes. No technical skills or IT support needed.

Question 3

Can fans buy tickets on their phone?

Accepted Answer

Yes. Fans can search for your school or event, buy tickets on any device, and receive a digital ticket with a QR code. They just show their phone at the gate to get scanned in.

Question 4

How does gate scanning work?

Accepted Answer

Any staff member with a smartphone can scan tickets. Open the scanner in your browser — no app download needed. It works on both iPhone and Android devices and validates tickets in real time.

Question 5

When do I get my money?

Accepted Answer

Revenue is deposited directly into your connected Stripe account. You can view real-time sales data and payout schedules right from your admin dashboard.

Question 6

Is Its1Ticket a good alternative to GoFan?

Accepted Answer

Many schools switch to Its1Ticket because of our lower fees, simpler interface, and responsive support. Unlike larger platforms, we offer flat-rate pricing and direct support options for every account.

Question 7

What types of events can I sell tickets for?

Accepted Answer

Any event — football games, basketball, volleyball, soccer, track meets, theater performances, fundraisers, and more. If you need to sell tickets, Its1Ticket can handle it.

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